Are You A B.O.S.S.-Boisterous, Omnipotent,
Self Indulgent, Sociopath
By Rick
Johnson
Boisterous, Omnipotent, Self- indulgent Sociopath.
Avoid the B.O.S.S. syndrome with five leadership principles that translate
academic leadership theory to real world, 21st century application.
There are many academic theories published on
leadership. Some of these theories include:
Participative Leadership
Patricia McLagan & Christo Nel state that,
leadership is about breaking new ground, going beyond the known and
creating the future. They talk about new governance requiring effective
leadership to create a future. McLagan and Nel report that the shift to increased
participation changes their view of effective leadership. They believe that
leadership, as a concept, is unstable. They also believe that notions of
formal leadership expected from leaders are confused with notions of the
individual leadership expected from everyone in the institution.
Transformational Leadership
Richard L. Daft raises the question, What
kind of people can lead an organization through major change? Daft
points out that transformational leadership is characterized by the ability
to bring about change through innovation and creativity. This type of leader
motivates people to not only follow their lead but to believe in the vision
of corporate transformation, the need for revitalization, to sign on for
the new vision and help institutionalize a new organizational process.
Situational Leadership Theory (SLT)
SLT suggests that leaders adjust their styles
depending on the maturity of their followers, indicated by their readiness
to perform in a given situation. Readiness is based on both how able and
willing people are to perform required tasks. The Heresy Blanchard theory
developed a model that depicts the different leadership styles necessary,
ranging from delegating (observe and monitor) to participating (encourage
and problem-solve) to selling (explain and persuade) to telling (guide and
direct).
Fiedlers Contingency Model
The Fiedler leadership model is similar to SLT
because it is based on a match between leadership style and situational demands.
However, the similarity ends there as Fiedlers theory states that the
amount of control a situation allows the leader is a critical issue in
determining the correct style to use.
Path Goal Leadership Theory (PGLT)
Robert House advances the PGLT that suggests
an effective leader is one who clarifies paths though which followers can
achieve both task-related and personal goals. Effective leaders help employees
progress along these paths. House goes on to identify four leadership styles
in his theory. They include:
1. Directive Leadership: Clarity of expectations
& clear directions
2. Supportive Leadership: Making work more
pleasant
3. Achievement-oriented Lead: Challenges goals,
continuous improvement
4. Participative Leadership: Involving employees
in decision making
Vroom-Jago Leader-Participation Model
The Vroom-Jago Participation Model is designed
to present a choice on the method used based on the nature of the issues
at hand. Vroom- Jago developed three alternative decision methods:
1. Authority Decision: A decision made by leadership
& communicated to the employees
2. Consultive Decision: A decision made by the
leader after receiving information input and advice from employees
3. Group decision: A decision made with full
employee participation
The key to this style of leadership is the ability
to recognize which decision model fits each circumstance. Execution of each
method becomes critical to avoid confusion.
Just the review of a few theories reminds us
of the complexity of leadership. It also makes it clear that being in a position
of power, does not, in itself, make one an effective leader. So what happens
in the real world on a day-to-day basis with people in positions of
power?
People who attain positions of power, whether
it is C.E.O., Vice President of Sales, C.O.O., Sales Manager, Branch Manager
or another position of authority, reach these positions for a variety of
reasons. The reasons are not always a result of competency and hard work;
these positions are not always earned. Alternative reasons for being promoted
to positions of power include:
Nepotism
Politics
Being in the right place at the right time
Personal relationships
Extraordinary suck-up behavior
Being the tallest in the land of midgets
Failure to recognize the Peters
Principle - Promoted beyond the individuals ability to handle
the new responsibilities
Success is defined by the quality of leadership
at all levels in the organization. Acting like a B.O.S.S. is not a demonstration
of leadership.
ARTICLE
CONTINUED BELOW
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Click here to read 'The Counterfeit
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Tigress Luv
If a company is to survive in this century,
meeting all the challenges of todays environment, leadership is critical.
It is especially critical and quite clear that the company must have one
leader at the top that will take the responsibility and accept being held
accountable for the results. This includes the development of a team that
embraces the concept of effective leadership throughout the organization
at all levels. The issue, however, is in the term leadership. This person
must be a leader, not a manager, not a CEO, not a president and not an owner.
Oh, he can be called any of these things too, but first and foremost he must
be a leader that has a vision and a passion to succeed.
Employees want to take pride in their leaders.
They are eager to give their trust, but demonstrating the kind of leadership
character that deserves that trust cannot be over-emphasized. Dont
let your employees down. Character is built around a true concern for the
people within the organization. It is based on fairness and consistency.
It is not based on the autocratic authority of the B.O.S.S. syndrome.
The effectiveness of a true leader is not measured
in terms of the leadership he or she exercises. It is measured in the leadership
evoked. It is not measured in terms of power over subordinates, but in terms
of the power released in subordinates. Leadership is not measured in terms
of goals and objectives, but it is measured in terms of the accomplishment
of others as a result of that leadership. Leadership is not measured in the
decisions made, the costs cut or the plans made. It is measured in terms
of the growth in confidence, sense of responsibility and acceptance of
accountability by the employees that are a result of that leadership. The
final test of a true leader is that they leave behind in others the conviction,
ability, eagerness and will to carry on.
There are five principles that translate academic
theory into real world application in order to guarantee avoidance of the
B.O.S.S. syndrome.
#1. Communicate
Leadership without communication is like a gun
without a bullet. It looks impressive but it cant do anything.
Next to people, communication is the most critical
element to success, whether the company is in a growth mode or facing challenges
to maintain market share. Failure to communicate is like a virus that can
lead to total failure. Communication is essential to developing trust. Trust
is necessary to get people to reach down deep inside and give everything
they have under the most difficult circumstances. Trust will allow people
to give their discretionary energy to meet objectives.
The reason people follow any leader, especially
in the business world, is due to trust. The only way to develop trust is
through communication - talking to people with respect to gain their respect.
Respect is a key ingredient in developing trust. Trust is gained when people
think their employer cares about their welfare and recognizes the role each
plays in creating a profit. People have to think that the company not only
cares about their problems, but that the company will make every effort to
solve them.
Leadership and communication are intertwined.
Together, they help create solidarity. Solidarity implies a unity within
a group that enables it to manifest its strength and exert its influence.
This is particularly true when a business is facing challenges from the
competition, the external environment, changing market conditions, or economic
pressures. Unity describes a oneness of diverse, individual parts making
up the whole. It is an achievement that occurs only with appropriate and
precise action and leadership.
Communication is the first spark in leadership.
It will hold the company together. Nothing else is so crucial to survival
and solidarity. It is especially important that the message is consistent
throughout the management team. No single factor plays a more precious role
in building and preserving trust amongst the employees than communication.
It is a make or break issue.
Miscommunication, rumors and garbled messages
cause conflict and distrust. Dont settle for second-rate communication,
its too critical to success. Avoiding informing all employees, specifically
on matters that affect their lives, is like playing with fire. This kind
of action breeds resentment, distrust and paranoia.
#2. Commitment with Passion
Employee commitment will soar if the entire
executive staff demonstrates a passion for success. Excitement breeds excitement.
Success breeds success. The more consuming the desire to succeed, the more
leadership is demonstrated, and this draws support from the employees. The
President, as the leader of the executive staff, sets the stage. Other managers
throughout the organization must follow suit. If the company fails to meet
its objectives, chances are the leader did not set the proper environment
for success. The leaders intensity, focus, drive and dedication, along
with these same attributes from the executive staff, are the determinants
of the level of commitment provided by the employees. Commitment wont
survive if leadership doesnt exist. The leader must be proactive and
publicly demonstrate leadership, confidence and commitment.
If you lead through fear and intimidation using
the old Slap and Point methodology, you will have little respect;
but if you lead with confidence, integrity, commitment and respect, you will
have little to fear and gain the respect necessary to accomplish your
vision.
#3. You dont have to have all the
answers
A Common Fallacy: Have All The Answers
A mistake many leaders make is the self-imposed
responsibility to have all the answers. This is just not accurate. It is
okay to admit to not having all the answers. Good leaders are willing to
show their imperfections. Surround yourself with a solid executive team and
you dont need all the answers. No one expects perfection, just leadership.
Being a leader doesnt grant you supreme knowledge.
A cosmic truth states: give before you receive.
Being the B.O.S.S. by mandating new rules, stipulations, threats and unreasonable
demands does not promote unity or trust. It is destructive to the kind of
attitude required to succeed. Employee consideration and input is absolutely
essential to success. The company needs employee support, trust and respect.
But, the company must give before they receive. The leader must know when
to lead and when to listen before acting. It is often surprising how much
employees can and will contribute if you give them the opportunity to do
so.
#4. Employees: The Most Precious Asset
Developing a team is not that difficult if employee
development is a priority.
Every employee wants to feel that they have
a voice and can be heard. They want to know that management knows they exist
and what their contribution is. They want the satisfaction of doing a good
job. They want to prove their talent to achieve the desired results. If they
are challenged, they will become self- motivated.
People enjoy other people. Most derive satisfaction
from interaction with their peers. Recognition is icing on the cake. Employees
find the social aspect of the workplace rewarding if the environment is positive
and conducive to success. Make coming to work enjoyable for the employees.
Create ways to challenge as well as entertain your employees. Provide the
opportunity for social interaction. There are a number of ways to do this,
from a once a week company sponsored lunch to monthly breakfast sessions
with the president to talk about current issues and new events.
Recognition and praise raises self-esteem. Positive
feedback and ample communication allow employees gratification and a newfound
confidence in the organization. Employees need to feel some sense of power.
Most employees derive satisfaction by having an influence over something
or someone. Leadership is an inborn trait to some degree in every human being,
some more than others. Allow the employees the opportunity to demonstrate
leadership in some form or fashion. Create work teams, committees and projects
that motivate by presenting the opportunity to make decisions and be a part
of the overall process of meeting strategic objectives.
Organizations in the 21st century that dominate
market share have characteristics that often create a large and incredibly
complex set of independent relationships between highly diverse groups of
people. They recognize the value of their employees. Organizations experiencing
problems with staffing and retention may find it isnt due to bad hires
or a low unemployment rate. In fact, such problems may be related to poor
leadership insight by not recognizing employees as a core competency in the
business strategy. Although employees may not fit the strictest definition
of a core competency, it is a fact that employees are the ones responsible
for creating many of the core competencies. It is an indisputable fact that
failure to recognize the importance of employee contributions will ultimately
lead to failure, regardless of your business strategy.
#5. Empowerment
Allow the employees to take risks and demonstrate
initiative.
Empowerment is a trait used by most effective
leaders. The rewards of empowering your employees are far greater than the
risk. Give them some independence in choosing their work schedules or other
factors that wont affect overall objectives. Empowering employees allows
them to use their own initiative and creativity to accomplish things you
never imagined they could.
Employees must take ownership in the success
of the organization. This means they must become part of the strategy employed
by the company. Acknowledge their presence and contributions, and praise
them at every opportunity. But, be sincere. Jack Welch, former CEO of General
Electric, had a favorite method of sending personal handwritten notes to
employees who demonstrated some form of success. The employee issue cannot
be emphasized enough.
Winning organizations continuously build leaders
at every level in their organization. Leaders who actively attempt to mentor
and build other leaders gain respect throughout the organization and transfer
knowledge, ideas, values and attitude about success. Effective Leaders
demonstrate these attributes:
A sense of urgency
Project and articulate the vision
Create stretch goals
Develop trust and a spirit of teamwork
Develop realistic expectations for success
Promote an environment of success, trust and
belief
Honestyto tell the truthto do the
right thingno hidden agendas
Integrity and
respectresponsiverecognizing employee
valueempowerment
Passion - commitment
Motivate and inspire
Effective leaders must have an edge. They must
be courageous enough to take risk and have an unrelenting readiness to act.
Popularity is not a requirement, but the ability to generate respect from
the employees is, without a doubt, one of the most critical attributes. They
must be relentless in their efforts, unconcerned about personal sacrifice
of their time, and willing to go beyond normal expectations. Tough decisions
are commonplace; uncharted territories will be the norm. Honesty and impeccable
character are musts.
Leadership is often described as the art of
getting people to accomplish specific objectives. However, organizations
are complex social entities with widely distributed responsibilities and
assets. Unilateral action toward specific objectives is seldom sufficient
in itself to create the kind of success expected for a company seeking growth
and increased market share. Leadership is key to harmonizing diverse group
interest into a focus-specific mode that supports the mechanics of execution.
Those mechanics must include empowerment. The focus is on the way managers
orchestrate activities and events and engage others in tasks, empowering
them so that the desired results are realized. Action is key and is implicitly
equated to professional leadership. This skill is subjective and often artistic.
It varies with every situation and every individual. Leadership skills can
be enhanced and fine-tuned but a basic ingredient of humanistic understanding
must exist to create a platform for leadership development.
Leaders get results. They make things happen.
They continually advance a clear agenda, get others to buy in and move the
organization to accomplish specific objectives. They are explicit, consistent,
concise and sincere. They generally have an abundance of charisma although
some leaders gain success with a quieter influence. Leaders take charge and
are not afraid of responsibility or risk. Most people want to follow them.
A good leader develops openness, honesty, clarity of purpose and a sincere
caring for the people they lead. They gain commitment and trust by demonstrating
respect for the individual. They have a keen sense of understanding. They
believe in their task, they understand the objectives, they communicate clearly
and they honestly project the understanding that they need the efforts of
everyone to succeed.
Effective Leaders just dont act like a
B.O.S.S. Its not in their nature. Dont be a B.O.S.S. Be a leader.
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